1. Acceptance
By creating an account or by using the LoadViser Pro product, you confirm that you have read, understood and agreed to these Terms of Service ("Terms"). If you do not accept these Terms, do not use the product.
2. The service
LoadViser Pro is a software-as-a-service platform provided by LoadViser Pro ("we") that enables sports clubs, academies and federations to record training load, performance test results, injury data and to generate analytical reports and recommendations. The service is provided "as is" without medical advice; final medical decisions remain with qualified medical staff.
3. Accounts and authorised users
A subscription is held by a club or organisation. Each user account is personal and may not be shared. Your club administrator is responsible for inviting, suspending or removing user accounts. You agree to keep your credentials confidential and to notify us immediately of any unauthorised use.
4. Acceptable use
You agree not to: (i) reverse-engineer or decompile the service; (ii) probe or test the vulnerability of our infrastructure; (iii) introduce malware; (iv) use the service for purposes other than legitimate athlete-performance management; (v) infringe third-party intellectual-property or privacy rights.
5. Subscription and payment
Plans, prices and features are published on our Pricing page. Subscriptions are billed monthly or annually in advance. Taxes and VAT may apply depending on your jurisdiction. Unless cancelled, subscriptions renew automatically.
6. Termination
You may cancel your subscription at any time via your club administrator panel or by writing to billing@loadviserpro.com. Cancellations take effect at the end of the current billing period. We may suspend or terminate accounts that violate these Terms, after written notice where reasonably possible.
7. Intellectual property
All rights to the LoadViser Pro software, design, name and logo remain with LoadViser Pro. We grant you a limited, non-exclusive, non-transferable licence to use the service for the duration of your subscription. Personal-performance data entered by you or your club remains your property; we use it solely to operate the service.
8. Limitation of liability
To the maximum extent permitted by law, LoadViser Pro is not liable for indirect, incidental or consequential damages, including lost profits, lost data or business interruption. Our total liability for any claim arising out of or relating to the service is capped at the amount paid by the club to LoadViser Pro during the 12 months preceding the claim.
9. Changes to the service
We may add, change or remove features at any time to improve the product. Material reductions of paid features will be notified at least 30 days in advance.
10. Governing law
These Terms are governed by the laws of the United Kingdom. Disputes shall be submitted to the courts of London. Mandatory provisions of your local consumer law remain applicable where relevant.
11. Contact
LoadViser Pro
support@loadviserpro.com